How do I get an exact quote for my project?

Send us your project brief through our quote request form — floor plans, reference images, a description of the desired style, and your deadline. We review every submission personally and return a detailed line-item quote within 24 hours. The quote locks in the price with no hidden charges added later.

What payment methods do you accept?

We accept bank wire transfers, credit and debit cards (Visa, Mastercard, Amex), PayPal, and Wise transfers for orders above $5,000. All invoices are issued in USD or EUR.

Can I pay in installments?

Yes. For projects totaling $2,000 or more, we offer a 50/50 split: 50% upfront and 50% upon final delivery. For projects above $10,000, milestone-based billing is available.

How many revisions are included?

Each service includes 1–2 revision rounds at no extra cost depending on the service type. Additional rounds beyond the included amount are available at a pre-agreed flat rate per round.

Do you offer rush delivery?

Yes. Standard turnaround is 5–7 business days for still images and 2–4 weeks for animation. Rush delivery within 48 hours is available for most still-image services at a 30–50% surcharge.

What is your refund policy?

Full refund if production hasn't started. Once work has begun, refunds are prorated based on completion stage. If the final render doesn't match the agreed brief after all included revisions, we continue revisions at no charge or issue a partial refund.

Can I cancel a project mid-way?

Yes. You can cancel at any point and will only be invoiced for work completed to date. Any upfront payment beyond completed work is refunded. No cancellation fees beyond work already done.

Is there a minimum order size?

No strict minimum. You can order a single floor plan for $100 or a single exterior render for $600. Volume discounts start at 5+ images (10% off).

Are prices inclusive of tax?

All listed prices are net (before tax). EU-based clients without a valid VAT number are charged 22% VAT. B2B clients within the EU with a valid VAT ID receive reverse-charge invoicing at 0% VAT. Clients outside the EU are not charged VAT.

Can I see a sample render before committing?

We offer a low-cost test render for $150 — a single draft-quality view of your project to evaluate our style and accuracy. If you proceed with the full project, the $150 is credited toward your total invoice.