Privacy Policy

1. Scope

This Privacy Policy applies to personal data collected through our website, contact forms, project inquiries, client communications, and related service delivery.

2. Information We Collect

We may collect the following categories of information:

• Contact information, such as your name, email address, phone number, company name, and inquiry details.
• Project information, such as drawings, files, references, specifications, and feedback you provide.
• Usage data, such as IP address, browser type, device information, pages visited, and referral source.
• Communication data, including messages you send through forms, email, or other channels.
• Cookie and analytics data, where applicable, collected through cookies or similar technologies.

3. How We Use Information

We may use personal data to:

• respond to inquiries and provide quotes;
• deliver and manage our services;
• communicate with you about a project, request, or support matter;
• improve our website, services, and user experience;
• maintain security and prevent misuse; and
• comply with legal, accounting, or regulatory obligations.

4. Legal Bases

Where applicable under data protection law, we process personal data on one or more of the following bases: consent, performance of a contract, compliance with legal obligations, and legitimate interests in operating, improving, and securing our business and website.

5. Cookies and Analytics

We may use cookies, analytics tools, and similar technologies to understand site usage, improve performance, and support marketing. You can control cookies through your browser settings and, where required by law, through our cookie consent mechanism.

6. How We Share Information

We do not sell personal data. We may share data with trusted service providers that help us operate our website, manage inquiries, provide hosting, run analytics, process communications, or deliver services. We may also disclose information where required by law or to protect our rights.

7. International Transfers

Your personal data may be processed in countries other than your own. Where required by law, we take reasonable steps to ensure appropriate safeguards are in place for such transfers.

8. Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Policy, including service delivery, recordkeeping, dispute resolution, enforcement of agreements, and legal compliance.

9. Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure. No method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

10. Your Rights

Depending on your location, you may have rights to access, correct, update, delete, restrict, object to certain processing, or request a copy of your personal data. You may also withdraw consent where processing is based on consent.

11. Third-Party Services and Links

Our website may contain links, embeds, or integrations from third-party websites or services. We are not responsible for the content or privacy practices of those third parties.

12. Children's Privacy

Our website and services are not directed to children, and we do not knowingly collect personal data from children. If you believe a child has provided personal data to us, contact us and we will take reasonable steps to delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated effective date. Continued use of the website after changes are posted means you accept the updated Policy.

14. Contact

If you have questions about this Privacy Policy or want to exercise your rights, contact:

3DST OÜ
Registry code: 12454634
VAT number: EE101888723
Pikk 67-3, Tallinn 10133, Estonia
legal@3dstudio.co